FAQ

Forever! Once you've purchased the course for a one time fee, you can access it anytime.

All courses are a mix of text, video, and photos. You'll get a lot from the videos, as they are narrated and captioned with specific training examples.

If English is not your preferred language, you can easily translate the text by using Google Chrome as your browser. If English is not in your Google Chrome preferred language list, it will prompt you to translate.

Our courses have a discussion section in each of the lessons, where questions and videos may be posted. There are no specific "working" or "auditor" spots, as everyone can ask questions and share videos for feedback at their own discretion. There are no formal assignments and sharing progress video is not required. However, we would love to see how you are doing and answer any questions!

We don't anticipate that anyone will be unhappy with our courses. However, we cannot issue refunds once the order is completed and the content is made available. Please read the class descriptions and course's suggested trainer level carefully before purchasing a course. Feel free to email and ask questions about the course prior to purchase. We understand that trainers have varying levels of experience and some of the information is better suited to certain levels of trainers. However, we believe trainers of all levels will be able to learn or revisit important training drills that are shown in our courses. Once purchased, the course is yours to keep! If you didn't enjoy the course, please send any feedback to [email protected]

For exceptional circumstances, such as a technical malfunction that doesn't allow you to see course content, a refund may be requested. Email [email protected] if you experience a technical problem.